Privacy Notice

Introduction This is the privacy notice of Bostin Apps ('we', 'our', or 'us'). This notice describes how we collect, store, transfer, and use personal data. It informs you about your privacy rights and how the law protects you. In the context of the law and this notice, 'personal data' is information that clearly identifies you as an individual or could be used to identify you when combined with other information. Acting on personal data is referred to as 'processing.' This notice applies to personal data collected through our mobile apps and social media platforms and online retail platforms. Except as set out below, we do not share, sell, or disclose any information collected through our mobile apps.

Data Protection Officer We have appointed a data protection officer ('DPO') responsible for ensuring our privacy policy is followed. If you have any questions about how we process your personal data or wish to exercise your legal rights, please contact our DPO at johnmarshalldirect@gmail.com.

Advertising Partners

We show AdMob Adverts in our apps.

Contact

You can contact us at https://forms.gle/GBBWNiaSmj9BhzAz9 or at johnmarshalldirect@gmail.com

Personal Data We Process

1. How We Obtain Personal Data The information we process about you includes:

  • Directly provided information
  • Data gathered from third-party databases and service providers
  • Information resulting from monitoring your use of our mobile apps or services

2. Types of Personal Data We Collect Directly When you use our mobile apps or services, we may ask you to provide personal data categorized as:

  • Personal identifiers
  • Contact information
  • Account information
  • Payment information
  • Records of communication
  • Marketing preferences

Additionally, we may process documentation confirming your identity, face images, qualifications, employment details, and address confirmation.

3. Types of Personal Data We Collect from Third Parties We confirm information you provide using data from other sources, including:

  • Identity confirmation
  • Business information
  • Contact information confirmation
  • Reviews and feedback about your business on other mobile apps
  • Unsolicited complaints

4. Types of Personal Data We Collect from Your Use of Our Services By using our mobile apps and services, we process:

  • Usernames, passwords, and access information
  • Contributions to our community, including reviews
  • Poll and survey responses
  • Technical information about your hardware and software
  • Usage information and transaction details

5. Our Use of Aggregated Information We may aggregate anonymous information for statistical or demographic purposes. If combined with personal data, we treat it as such, following this privacy notice.

6. Special Personal Data We do not collect any special personal data about you.

7. If You Do Not Provide Personal Data We Need Failure to provide required personal data may result in the inability to perform a contract, leading to the cessation of services.

The Bases on Which We Process Information About You

8. Information We Process Because of a Contractual Obligation with You Processing information to fulfill our contractual obligations, including verifying identity and providing services.

9. Information We Process with Your Consent Processing information with your explicit consent, obtained through actions like browsing our mobile apps. You may withdraw consent at any time.

10. Information We Process for the Purposes of Legitimate Interests Processing information based on legitimate interests, considering necessity and potential harm.

11. Information We Process Because We Have a Legal Obligation Processing information to comply with statutory obligations.

12. Information We Process to Protect Vital Interests Processing personal information in situations necessary to protect someone's life.

How and When We Process Your Personal Data

13. Your Personal Data Is Not Shared We do not share or disclose information collected through our mobile apps.

14. Information You Provide You may post information on our mobile apps, and we reserve the right to use it in the future. Payment information is never taken by us but by reputable payment service providers.

15. Payment Information Payment information is not taken by us but by secure payment service providers.

16. Information Obtained from Third Parties We receive data indirectly from third parties, which is not personally identifiable to you.

17. Third Party Advertising on Our Mobile Apps We do not control the information practices of third-party advertisers.

18. Disputes Between Users Basic personal data may be shared in the event of a dispute, with user consent.

19. Service Providers and Business Partners We may share personal data with service providers and business partners.

20. Referral Partners Information provided by affiliates or referral partners is used solely for recognition and commission purposes.

Use of Information We Collect Through Automated Systems

21. Cookies We use cookies for various purposes, such as tracking usage, recording messages, and keeping users signed in. Your explicit consent is required for non-essential cookies.

22. Personal Identifiers from Your Browsing Activity

Requests by your web browser to our servers for web pages and other content on our mobile apps are recorded. We record information such as your geographical location, your Internet service provider, and your IP address. We also record information about the software you are using to browse our mobile apps, such as the type of computer or device and the screen resolution. We use this information in aggregate to assess the popularity of the webpages on our mobile apps and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our mobile apps.

23. Re-marketing

Re-marketing involves placing a ‘tracking technology’ such as a cookie, a ‘web beacon’ (also known as an ‘action tag’ or a ‘single-pixel GIF’) to track which pages you visit and to serve you relevant adverts for our services when you visit some other mobile apps. The benefit of re-marketing technology is that we can provide you with more useful and relevant adverts, and not show you ones repeatedly that you may have already seen. We may use a third-party advertising service to provide us with re-marketing services from time to time. If you have consented to our use of such tracking technologies, you may see advertisements for our products and services on other mobile apps. We do not provide your personal data to advertisers or to third-party re-marketing service providers. However, if you are already a member of a mobile apps whose affiliated business provides such services, that affiliated business may learn of your preferences in relation to your use of our mobile apps.

Other Matters

24. Your Rights

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org.

25. Use of Our Services by Children

We do not sell products or provide services for purchase by children, nor do we market to children. If you are under 18, you may use our mobile apps only with consent from a parent or guardian.

26. Delivery of Services Using Third-Party Communication Software

With your consent, we may communicate using software provided by a third party such as Facebook (WhatsApp), Apple (Facetime), Microsoft (Skype), or Zoom Video Communications (Zoom). Such methods of communication should secure your personal data using encryption and other technologies. The providers of such software should comply with all applicable privacy laws, rules, and regulations, including the GDPR. If you have any concerns about using a particular software for communication, please tell us.

27. Data May Be Processed Outside the UK

Our mobile apps are hosted in the UK. We may also use outsourced services in countries outside the UK from time to time in other aspects of our business. Accordingly, data obtained within the UK or any other country could be processed outside the UK. We use the following safeguards with respect to data transferred outside the UK:

28. Control Over Your Own Information

It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes. At any time, you may contact us to request that we provide you with the personal data we hold about you. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our mobile apps. To obtain a copy of any information that is not provided on our mobile apps, you should contact us to make that request. When we receive any request to access, edit or delete personal data we first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information. Please be aware that we are not obliged by law to provide you with all personal data we hold about you, and that if we do provide you with information, the law allows us to charge for such provision if doing so incurs costs for us. After receiving your request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you. If you wish us to remove personally identifiable information from our mobile apps, you should contact us to make your request. This may limit the service we can provide to you. We remind you that we are not obliged by law to delete your personal data or to stop processing it simply because you do not consent to us doing so. While having your consent is an important consideration as to whether to process it, if there is another legitimate basis on which we may process it, we may do so on that basis.

29. Communicating With Us

When you contact us, whether by telephone, through our mobile apps or by email, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase efficiency.

30. Complaining

If you are not happy with our privacy policy or if you have any complaint, then you should tell us. When we receive a complaint, we record the information you have given to us on the basis of consent. We use that information to resolve your complaint. We aim to investigate all complaints relating to user-generated content. However, we may not be able to do so as soon as a complaint is made. If we feel that it is justified or if we believe that the law requires us to do so, we shall remove the content while do so. Making a complaint may not result in the removal of the content. Ultimately, we have to make a judgment as to whose right will be obstructed: yours or that of the person who posted the content that offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it. If your complaint reasonably requires us to notify some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion whether we do give information, and if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. If you are in any way dissatisfied about how we process your personal data, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.

31. Retention Period

Except as otherwise mentioned in this privacy notice, we keep your personal data only for as long as required by us:

  • to provide you with the services you have requested
  • to comply with other law, including for the period demanded by our tax authorities
  • to support a claim or defense in court

32. Compliance with the Law

Our privacy policy complies with the law in the United Kingdom, specifically with the Data Protection Act 2018 (the ‘Act’) accordingly incorporating the EU General Data Protection Regulation (‘GDPR’) and the Privacy and Electronic Communications Regulations (‘PECR’).

33. Review of This Privacy Policy

We shall update this privacy notice from time to time as necessary.